Privacy Policy

At Urban Harvests Co, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us.

1. Information We Collect

When you interact with us — whether browsing, creating an account, or placing an order — we may collect the following information:

Name

Billing and shipping address

Email address

Phone number

Payment details (securely processed through third-party providers)

Order history and preferences

IP address and browsing behaviour (for website analytics)

2. How We Use Your Information

We use your information to:

Process and fulfil your orders

Communicate with you about your order, account, or customer support requests

Send you updates, newsletters, or promotional offers (only if you’ve opted in)

Improve our website, services, and product offerings

Comply with legal obligations and prevent fraud

We will never sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We only share your information with trusted partners who help us operate our business, such as:

Payment processors

Shipping carriers

Website hosting and analytics providers

All partners are required to handle your data securely and in compliance with privacy laws.

4. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

Remember your preferences

Analyze website traffic and performance

Personalize content

You can manage your cookie settings in your browser at any time.

5. Keeping Your Information Safe

We take security seriously.

We use industry-standard measures to protect your personal data, including secure servers, SSL encryption, and trusted payment gateways.

However, no method of transmission over the internet is 100% secure, so we encourage you to take steps to protect your own information as well.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information

OPT out of marketing communications at any time

Request details of the personal data we hold about you

To exercise these rights, simply contact us at [your email address].

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.

The latest version will always be available on our website.